Privacy policy
CRAFT STORAGE SUPPLY understands that privacy is an essential part of a trustworthy online shopping experience. When customers browse our website, purchase household products, or communicate with our support team, they may provide information that needs to be handled responsibly.
We are committed to treating personal information with care and using it only for appropriate business, service, security, and legal purposes.
This Privacy Policy explains the categories of information we may collect, how information is used, when it may be shared, how it is protected, and what privacy choices may be available to customers and website visitors.
2.1 About Our Business
CRAFT STORAGE SUPPLY is operated by:
WS COMPANY CORP
5401 S KIRKMAN RD STE 630
ORLANDO, FL 32819
United States
Website: https://www.craftstoragesupply.company/
Privacy Contact Email: [email protected]
References to "CRAFT STORAGE SUPPLY," "we," "us," and "our" mean WS COMPANY CORP in connection with the operation of this website and its online retail activities.
2.2 Information We Collect
The information we collect depends on how customers interact with our website.
A. Personal Information Provided Directly
When placing an order, requesting customer service, or submitting information through our website, customers may provide:
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First and last name.
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Billing address.
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Shipping address.
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Email address.
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Telephone number, if requested or voluntarily provided.
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Order number and purchase details.
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Information included in customer service correspondence.
This information enables us to identify customers, process purchases, and communicate about transactions.
B. Purchase and Transaction Information
When customers purchase bread bags, hanging hand towels, cloth napkins, or other available merchandise, we may collect information associated with their transactions.
This may include:
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Products selected and purchased.
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Product quantities.
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Purchase dates.
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Order totals.
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Shipping fees.
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Applicable taxes.
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Payment status.
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Refund and exchange records.
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Order fulfillment information.
Payment transactions may be processed through independent payment providers.
We generally receive transaction confirmation and relevant payment information from these providers rather than storing complete payment card credentials ourselves.
C. Technical Information
When visitors access our website, certain information may be collected automatically through website technologies and server systems.
This may include:
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Internet Protocol (IP) address.
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Browser type.
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Device type.
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Operating system.
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Language preferences.
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Access timestamps.
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Pages visited.
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Referring website information.
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Website interaction data.
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General performance and diagnostic information.
Technical information helps us maintain website reliability, identify errors, and understand how visitors navigate our online store.
D. Customer Communication Information
If you contact us about an order, product, refund, or delivery issue, we may retain your correspondence and any information you voluntarily provide.
For example, photographs submitted to document damaged cloth napkins or a defective bread bag may be retained as part of the relevant customer service record.
2.3 How We Use Information
We use collected information for legitimate business purposes, including the following.
Order Management and Fulfillment
To confirm purchases, verify order details, arrange product preparation, and coordinate shipment.
Customer Service
To respond to questions, assist with product concerns, investigate complaints, and manage return or refund requests.
Shipping and Delivery
To provide carriers and fulfillment partners with the information necessary to transport orders to the correct delivery destination.
Payment Processing
To facilitate transaction authorization, confirm payment status, process eligible refunds, and support payment-related investigations.
Website Maintenance
To monitor technical performance, improve navigation, correct website errors, and make our online store easier to use.
Fraud Prevention and Security
To identify suspicious transactions, protect customer accounts and business systems, and investigate potentially unauthorized activity.
Business Communications
To send transaction confirmations, order updates, shipping notifications, and other necessary service-related messages.
Marketing and Promotions
Where permitted by applicable law, we may use contact information to communicate promotional offers, product updates, or relevant business announcements.
Customers may opt out of promotional communications where an unsubscribe mechanism is provided. Opting out of marketing messages will not prevent us from sending essential order or service communications.
2.4 Cookies and Tracking Technologies
CRAFT STORAGE SUPPLY may use cookies and similar technologies to support website operations and improve browsing functionality.
These technologies may be used to:
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Maintain shopping cart information.
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Support checkout functionality.
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Remember certain website preferences.
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Understand general visitor behavior.
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Analyze website traffic.
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Identify technical issues.
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Measure permitted advertising performance.
Some cookies may be essential to the operation of the website, while others may support analytics or advertising activities.
Visitors may manage available cookie preferences through their browser settings or any privacy controls made available on the website.
Please note that disabling certain cookies may affect shopping cart functionality or other website features.
2.5 Sharing of Personal Information
We do not intend to disclose personal information indiscriminately.
However, certain information may be shared with third parties when reasonably necessary to operate our business and provide requested services.
These parties may include:
Payment Processors
Companies responsible for payment authorization, transaction processing, payment security, and refunds.
Shipping and Delivery Providers
Carriers and logistics companies that receive delivery details to transport merchandise.
Website Hosting and Technology Providers
Companies that provide website hosting, infrastructure, technical support, and system maintenance.
Analytics and Marketing Providers
Service providers that help us evaluate website performance or carry out permitted advertising and marketing activities.
Professional Advisors
Legal, accounting, compliance, and other professional service providers where reasonably necessary.
Government and Regulatory Authorities
Authorities or other parties where disclosure is required by applicable law, legal process, or a valid governmental request.
Where required, we take reasonable steps to ensure that third-party providers handle information in accordance with applicable contractual and legal obligations.
2.6 Data Security
We take reasonable measures to protect personal information against unauthorized access, accidental loss, alteration, misuse, and improper disclosure.
Depending on the information and business systems involved, these measures may include:
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Restricted access to customer information.
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Appropriate system security controls.
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Secure payment processing arrangements.
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Administrative safeguards.
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Vendor management procedures.
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Reasonable monitoring of technical systems.
No internet-based service can guarantee complete protection against every possible security incident. Accordingly, we cannot promise that information transmitted or stored electronically will always remain completely secure.
2.7 Data Retention
We retain information for periods reasonably necessary to fulfill the purposes described in this Privacy Policy.
The applicable retention period may depend on:
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The nature of the information.
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The status of a purchase or customer inquiry.
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Accounting and tax obligations.
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Refund and payment disputes.
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Fraud prevention requirements.
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Applicable legal obligations.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable retention requirements.
2.8 Privacy Rights and Consumer Choices
Depending on applicable law, customers may have certain rights concerning their personal information.
These may include:
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The right to request confirmation of whether personal information is being processed.
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The right to access certain personal information.
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The right to request correction of inaccurate information.
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The right to request deletion of eligible information.
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The right to obtain a portable copy of certain information.
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The right to opt out of certain targeted advertising or personal data sales.
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The right to opt out of certain sensitive-data processing, where applicable.
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The right to appeal certain decisions regarding privacy requests where required by law.
Florida residents may have additional rights under the Florida Digital Bill of Rights when the business and processing activities meet the law's applicability requirements.
These statutory rights are not automatically applicable to every business or every customer.
To submit a privacy request, contact:
Please identify the right you wish to exercise and provide sufficient information to allow us to verify your identity.
We may request reasonable additional information when necessary to protect customer privacy and prevent unauthorized access.
We will handle requests in accordance with applicable legal requirements and statutory response periods.
2.9 Children's Privacy
CRAFT STORAGE SUPPLY is a general-audience retail website and is not intended to collect personal information directly from children under 13 years of age.
We do not knowingly collect personal information from children under 13 without the legally required parental consent.
If a parent or legal guardian believes that a child has submitted personal information through our website, please contact us so that we can investigate and take appropriate steps.
2.10 Third-Party Websites
Our website may contain links to external platforms, payment services, or other websites.
These external services may have their own privacy policies and information collection practices.
CRAFT STORAGE SUPPLY does not control the independent privacy practices of external websites.
Customers should review the relevant third-party privacy notices before providing information through those services.
2.11 Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our website, technology, business operations, or applicable legal requirements.
Any updated version will be published on our website with a revised effective date.
Where legally required, we will provide additional notice or obtain consent before implementing material changes.
2.12 Privacy Contact Information
For questions, privacy requests, or concerns about personal information, contact:
WS COMPANY CORP – CRAFT STORAGE SUPPLY
5401 S KIRKMAN RD STE 630
ORLANDO, FL 32819
United States
Email: [email protected]